Quality & Policy

ISO Policy   iso

RIA is committed to the effectiveness of our Quality Management System through continues improvements to enhance customer satisfaction by providing property management, valuation and training services that meet customers / contractual requirements and laws.

WSH Policy   bizsafe

RIA is a leading property management, valuation and training company in Singapore with a diverse portfolio of local and overseas clients ranging from residential and commercial properties.

We are committed to provide our staff, contractors and clients with a healthy and safety working environment.

  • Establish WSH standards for our safety and health performance against realistic objectives and target in the prevention/reduction of incidents.
  • Comply with legislative and regulatory requirements through
  • Enforcing company safety and health rules and require employees to follow.
  • Investigation accidents to determine cause and prevent similar accidents.
  • Communicating to employees and external stakeholders on safety and health requirements and practices.
  • Conduct safety and management reviews and ensure that the relevant action is taken.
  • Ensure that externally supplied services that impact upon the safety of our operations meets appropriate safety and health standards.

Our Principal goals are to improve health and safety management and to eliminate injuries and illness in our workplace.

Business Continuity Policy

RIA is committed to fulfil the effectiveness of our Business Continuity Management System through continuous service in the event of business disruption and crisis by mitigating and ensuring the functionality of its core business.

Difference in Management

Our people are our strength. RIA believes in providing unwavering support to our team of professionals in their respective areas of expertise so that premium service can be provided to our valued clients.

Difference in Focus

RIA seeks sustained growth in Singapore and abroad. By combining efforts and know-how with the holding company group of consulting firms, RIA seeks to establish a strong presence in the international real estate arena.

24/7 Contact Centre

At RIA, our customers are able to rest assured that every call they make will be answered by a well-trained Customer Services Officer, who is always ready to provide the required assistance.

RIA’s operational staff are able to respond quickly to any service requests because all service requests are dispatched immediately. The service request will be attended by the operation team assigned to each individual client.

Simply call: +65 6805 5500 or ptymgt@riasg.com